Privacy Policy
Your privacy is important to us. Learn how we protect your personal information.
Our Commitment to Privacy
At Casino Online Lounge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
We understand that trust is fundamental to our relationship with you. That's why we have implemented robust security measures and transparent practices to safeguard your personal information and ensure compliance with all applicable data protection laws, including the General Data Protection Regulation (GDPR).
This policy applies to all users of our website and services. By using our platform, you consent to the collection and use of your information as described in this policy.
Data Collection
We collect information necessary to provide our services and ensure compliance with legal requirements.
- • Personal identification information
- • Contact details and preferences
- • Gaming activity and transaction history
- • Device and usage information
How We Use Your Data
Your information is used to enhance your experience and ensure regulatory compliance.
- • Account management and verification
- • Processing transactions and payments
- • Customer support and communication
- • Responsible gaming monitoring
Data Protection and Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure servers, and regular security audits.
All payment transactions are processed through secure, encrypted connections using SSL technology. We work with trusted payment processors who maintain the highest security standards and comply with PCI DSS requirements.
Access to your personal information is restricted to authorized personnel who need it to perform their duties. All employees undergo security training and are bound by confidentiality agreements.
Your Rights and Choices
Under GDPR and other applicable laws, you have several rights regarding your personal data. You can request access to your information, ask for corrections, or request deletion of your data in certain circumstances.
You have the right to withdraw consent for marketing communications at any time. You can also request data portability, allowing you to receive your data in a structured format or have it transferred to another service provider.
If you wish to exercise any of these rights, please contact our Data Protection Officer using the contact information provided below. We will respond to your request within the timeframes required by law.
International Data Transfers
In some cases, we may transfer your personal data to countries outside the European Economic Area (EEA) for processing. When we do this, we ensure that appropriate safeguards are in place to protect your data.
We only work with service providers who demonstrate adequate data protection measures and comply with international data transfer requirements. All transfers are conducted in accordance with applicable data protection laws.
Important Information
Data Retention: We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
Policy Updates: We may update this privacy policy from time to time. Changes will be posted on our website with the effective date.
Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us. We are committed to addressing your concerns and ensuring your privacy rights are protected.
For data protection inquiries, you can contact our Data Protection Officer at privacy@casinoonlinelounge.com. For general questions about our privacy practices, please reach out to our customer support team.
Thank you for trusting Casino Online Lounge with your personal information. We are committed to maintaining the highest standards of data protection and privacy to ensure your experience with us is safe and secure.